Let's begin the process of updating campaigns using the plan upload feature, and please note campaign update feature is only available on the Facebook platform.

  1. To update your media plan, go to the "plan upload" screen in the "ads builder," click on the "upload media plan" button and then navigate to the "Update Campaign" tab.

  2. Choose the media platform, advertiser ID, and brand name, and then download the template as shown in the screenshot below.

  3. The upload template contains two tabs: "Instructions" and "Data Sheet." Review the instructions in the sheet carefully before updating the template. To ensure a successful upload, ensure that all mandatory fields are filled in.

  4. Once you have filled out the template, upload it and click on "Create Campaign." If the upload is completed, you will be directed to the "plan upload" screen.

  5. Review the status in the plan upload screen, and you will find 3 different status that is as follows

    OrangeYour request is currently being processed, and it will take approximately 3-5 minutes to complete.
    CompleteGreenYour upload is successful and campaigns are live on the Ads platform
    FailedRedThe upload process has failed. To learn more about why it failed, click on the "click here" button. Instructions to fix the errors and re-upload your plan are available here

  6. Please go to the "Upload Plan" screen to verify the status of your upload. Additionally, you will receive a confirmation via email.

To identify errors that may have caused a failed upload, follow the steps provided here.

Looking for more help? Instructions to reach out to support are here.