If you need assistance with any queries, there are two main ways to contact Shopalyst Support: via the Help Widget or by email. Follow the steps below to reach out and get help from our team.
Option 1 - Help Widget (Preferred option)
You can easily send us your queries using the Help Widget, which is accessible on every screen of the platform. This method ensures a quicker response as all details are captured directly within the platform.
Steps
1. Go to https://app.shortlyst.com
2. Locate the Help widget on the bottom left corner of your screen.
3. Click on Contact Us.
4.Fill in the required details and click Submit.
This method provides the fastest way to get support as the necessary details are collected directly through the widget.
Option 2: Send an Email
You can also contact Shopalyst Support by sending an email directly to ops@shopalyst.com When sending your email, please ensure that you include all relevant details to help us address your query more efficiently.
Once received, our team will register your request as a service ticket and get back to you as soon as possible.
Help Widget Articles
The Help Widget also provides access to our knowledge base, which includes how-to articles, FAQs, and more. If you’re looking for quick answers, check out these resources first.
