Getting Support

Reaching out to Shopalyst Support
If you need assistance with any queries, there are two main ways to contact Shopalyst Support: via the Help Widget or by email. Follow the steps below to...
Fri, 14 Mar, 2025 at 6:27 PM
Service Level and Support Availibility
This article provides an overview of the service level and support availability for the Shopalyst Discovery Commerce Cloud platform. Please refer here for a...
Thu, 5 Feb, 2026 at 6:13 PM
Service Level Agreement (SLA) by Shopalyst
Service Level Agreement (SLA) by SHOPALYST History/Version Version Date Description Author 1.0 29/11/2024 Service Level Agr...
Wed, 8 Jan, 2025 at 8:43 AM