There are multiple ways for reaching out to support i.e. utilizing the help widget to send us a query or contacting support via email directly.
Option 1 - Help Widget (Preferred option)
Send your queries using the help widget enabled on every screen of our platform, make sure to provide all the details for a speedy response.
Steps
1. Go to https://app.shortlyst.com
2. Go to the Help widget on the bottom left of your screen and click "Contact us"
3. Fill in the details and click "Submit"
Option 2 - Send an email
Contact Shopalyst support by sending an email to ops@shopalyst.com, Shopalyst team will register your request as a service ticket in our system. Make sure to provide all the details for a speedy response.
Help Widget Articles
Refer to the knowledge base available via the help widget, you can get access to articles that include how-to, FAQ, etc...
